I have sent my paper visa application, what’s next?

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  • Login to check the status in the Visa System.
  • Our office will closely monitor the progress of your application and update status in the system accordingly:
    • "Pending documents from applicant" – please check with the courier service provider about the delivery status and ensure that you have sent the documents to the correct mailing address.
    • If mailing address is correct, please re-check the status in the Visa System a week from now. 
    • “Processing by UST/Immigration” – things are in good order and we will further contact you when the application is approved. 
    • Otherwise, please write to us and provide us the following information in your message: 
      • Name and Application No. 
      • Screenshot which could show the delivery status, tracking no., delivery address and recipient’s signature
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