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How can I know if the University has received the reference report?
- If the referee's report has been received, the status will display "Reference report received" under the “References” page in the Online Admission System.
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Why my referees cannot receive the invitation from the University?
- Check if the referee’s email address is input correctly.
- Ask your referee to check his/her junk/spam mail folder.
- Make use of the "Resend" button to send another invitation to your referee.
Will the University accept reference report or letter submitted by hard copy or mail?
- We only consider reference report/letters received via the online system. Please let us know in case your referee needs assistance in online submission.
When should my referees submit the reference report?
- We expect referees to send us the referee report online within 14 days of the invitation.
- For Hong Kong PhD Fellowship applicants, your reference reports should reach us by early December.
I have provided a wrong email address of the referee. What should I do?
- Please “add a referee” in the system, invite the same referee but use the correct email address.
- If your referee has already submitted the online reference report for you with the correct email address, please ignore any related system-generated email reminder.
How many referees should I nominate to support my application?
- Nominate at least two referees who can comment on your academic ability, personality and capacity for postgraduate study.
- For MPhil or PhD applicants, at least two academic referees are expected.
- For TPg applicants with extensive work experience, professional referee(s) may be accepted.
I have submitted my application already. Can I still change my program choice?
- Changing program choice is not allowed after submission.
- You will need to submit and pay for another online application for the right program choice.
Can I update/ delete supporting documents after submitting the application?
- Supporting documents cannot be deleted after your application is submitted.
- You may upload the new version of your documents with clear indication in the file name.
I cannot upload the supporting documents. What should I do?
- Use another internet browser and disable any pop-up blocker.
- If the total file size exceeds the allowed size, you may try to reduce the file size (e.g. reduce resolution/ change to black and white version). Each file should not exceed 1 MB.
What if I forget my login password in the Admission System?
- Click “Forgot password/username” in the login page and follow the procedures.
- Be sure to add “pgadmit@ust.hk” in your email address book so that you will not miss our email notification.